Privacy Policy
GALIA LAHAV PRIVACY POLICY
Last Updated: August 19, 2025.
This privacy policy (“Privacy Policy”) governs how we, Galia Lahav International Ltd. (“Galia Lahav” “we”, “our” or “us”) use, collect and store information pertaining to you (“User”, “you”) such as in the following use cases:
- When you browse or visit our website, www.galialahav.com (“Website”)
- When you make use of, or interact with, our Website
- When you create an account
- When you purchase a product (including when you request a customized design)
- When you contact us (e.g. customer support)
- When you sign up for our newsletters /emailing list
- When you sign up for a trunk show event
- When you make an appointment
- When we collect and use the Personal Data of our service providers and suppliers
- When we acquire your Personal Data from third-party sources (such as lead-generation companies)
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Table of contents:
- What information we collect, why we collect it, and how it is used
- How we protect and store your personal data
- How we share your Personal Data
- Additional information regarding transfers of Personal Data
- Your rights
- Use by children
- How to contact us
This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.
1. What Information we collect, why we collect it, and how do we use it?
- Cookies
- Read more on our cookie policy HERE.
- Marketing
- Advertising
- Statistics
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
- Legitimate interest (e.g. essential cookies)
- Read more on our cookie policy HERE.
- Cannot collect and store certain cookies
- Cannot use or access some parts of the Website
When you create an account
- Full name
- Email address
- Any other category of Personal Data you decide to provide us with
- Creating an account
- Marketing (consistent with your consent)
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interest (e.g. to create an account)
- Consent
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Marketing platforms
- Cannot create an account
- Cannot send you marketing communications
- Full name
- Email address
- Full Address
- Phone number
- Payment/billing information (e.g. payment processors)
- Any other category of Personal Data you decide to provide us with
- Processing your order
- Performing/executing the purchase/sale
- Delivering the product(s)
- Sending you contract-related communications
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interest (e.g. to process/fulfill an order)
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Shipping/transport companies
- Payment processors
- Cannot process your order and perform the agreement
- Full name
- Email address
- Message
- Any other category of Personal Data you decide to provide us with
- Answer questions
- Provide support
- To book you an appointment in our shop.
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interest (e.g. respond to a query sent by you)
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- Legitimate interest (e.g. respond to book you an appointment).
- CRM platforms (e.g. Mailchimp)
- Email platforms
- You cannot contact us and we cannot assist/help you
- You cannot book an appointment with us and we cannot assist/help you the choosing of the dress process
- Full name
- Any other information you decide to provide
- Sending newsletters or other marketing communications
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes
- Legitimate interest (certain b2b marketing communications)
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Marketing platforms
- Cannot send you marketing communications
- Full name
- Wedding date
- Email address
- Phone number
- Any other category of Personal Data you decide to provide us with
- Processing your request
- Contacting you
- Scheduling an appointment
- Sending newsletters or other marketing communications.
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. showing you certain products that you have shown an interest in).
- Legitimate interest (e.g. pre-contractual communications, certain b2b marketing communications)
- The data subject has given consent to the processing of his or her personal data for specific purposes.
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Marketing platforms
- Stores and business partners (near you or in your country of residence, which can be outside of the EU/EEA)
- Cannot process your request (and cannot contact you or schedule an appointment)
- Cannot send you marketing communications
- Full name
- Email address
- Phone number
- Any other category of Personal Data you decide to provide us with
- Processing your request
- Contacting you
- Scheduling an appointment
- Sending newsletters or other marketing communication
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. showing you certain products that you have shown an interest in)
- Legitimate interest (e.g. pre-contractual communications,)
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Marketing platforms
- Stores and business partners (near you or in your country of residence, which can be outside of the EU/EEA)
- Cannot process your request (and cannot contact you or schedule an appointment)
- Cannot send you marketing communications
- Full name
- Company
- Job title
- Business contact information
- Any other category of Personal Data you decide to provide us with
- Perform the applicable contract and contract-related tasks
- Communicate with our suppliers and service providers
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (e.g. showing you certain products that you have shown an interest in).
- Legitimate interest (e.g. perform the contract)
- CRM platforms (e.g. Mailchimp)
- Email platforms
- Cannot perform the contract
Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our Website, services and enhance your experience with them).
2. How we protect and store your information
2.1. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
2.2. Retention of your Personal Data. Your Personal Data will be stored until we delete the record and we proactively delete it or you send a valid deletion request, please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually. Regarding retention of cookies, you can read more in our cookie policy HERE.
3. How we share your personal data?
3.1. In addition to the recipients described in Section 1, we may share your information as follows:
- With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies
- To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Galia Lahav, our Services, customers, employees, property, and the public. We may use or disclose the Personal Data we collect in order to ensure that our users are complying with all applicable aspects of our policies. We may disclose Personal Data with our lawyers, accountants, auditors and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests;
- We may disclose the Personal Data to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required or allowed by law and regulations;
- We may use or disclose the Personal Data to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required or allowed by law and regulations;
- If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Data in connection with the foregoing events.
- Where you have provided your consent to us sharing the Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).
4. Additional information regarding transfers of personal data
4.1. Where we transfer your Personal Data outside of the EU/EEA, for example to third parties who help provide our products and services, we will obtain contractual commitments from them to protect your Personal Data. Therefore, your Personal Data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever Personal Data is transferred internationally, we ensure it is protected by using lawful mechanisms:
i. making sure the destination country has been deemed by the European Commission to provide an adequate level of protection for Personal Data; and/or
ii. by executing data onward transfer instruments such as data processing and protection agreements.
5. Your rights
5.1. The following rights (which may be subject to certain exemptions or derogations), shall apply to certain individuals (some of which only apply to individuals who are protected by specific laws):
- The right to withdraw your consent to the processing, where consent is the basis of processing.
- You have a right to request access information held about you along with details on how it is processed, subject to certain conditions. You have the right to demand rectification of inaccurate Personal Data about you. We will promptly correct any information found to be incorrect.
- You have the right to request the erasure of the Personal Data that relates to you (your “right to be forgotten”) under certain conditions.
- The right to object to unlawful data processing under certain conditions.
- You have the right to demand that we restrict the processing of your Personal Data, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your Personal Data is inaccurate.
- The right to data portability. You have the right to data portability of Personal Data concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
- The Personal Data we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by contacting Galia Lahav directly or by following the instructions through the unsubscribe options in our email messages
You can exercise your rights by contacting us at office@galialahav.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
Deleting your account: Should you ever decide to delete your account, you may do so by emailing office@galialahav.com. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
Marketing emails – opt-out: If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.
6. Use by children
We do not offer our products or services for use by children. If you are under 18, you may not use the Website. We do not knowingly collect information from, and/or about, children. If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at gl_team@galialahav.com.
7. Links to and interaction with third parties
The Website may enable you to interact with or contain links to your Third Party Account and other third party websites, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.
8. Cookies and other tracking technologies
- Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Data we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/ You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
- We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
- We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.
9. Questions
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at office@galialahav.com.